Piia Aalto

Director, Customer Experience & Organisation Consultant

+358 50 371 7517


I’m people person with almost 20 years of experience in leading marketing communications, brand identity, sales and service development in demanding business environment. I have passion for creating unique employee and customer experience that helps the whole business ecosystem to thrive. I see great potential in every person and believe in appreciative collaboration culture as a key success indicator for every organisation.


We need to build bridges between people, processes, culture and business to create inspiring and sustainable working life. The entire organisation ecosystem creates huge potential for future of work that’s waiting to be unleashed.


We need to reimagine work to be able to connect the missing dots of culture, strategy, leadership and awareness. Because no one has a crystal ball, we need better visibility to navigate the future. By using AI-powered tools and digital platforms we are able make better decisions and create better collaboration. We at Humap utilize systemic thinking and radical humanity to you to transform your business, culture and collaborations from the inside out.

Let’s reimagine work together to create an outstanding ecosystem experience for your organisation.


  • Ecosystem business development
  • Strategy work
  • Leadership development
  • Organisation development
  • Employee and customer experience